FAQ

SOLRAD provides a range of heating solutions, including electric radiators, towel rails, underfloor heating systems, portable air conditioning units, and accumulators. We offer products using advanced heating technologies like fluid, ceramic, and dry heat emitters.

Choosing the best heating system depends on factors like the size of the area, insulation, and climate. For guidance, please visit our Calculation Tables section, which offers easy-to-use tables for calculating heating requirements. You can also contact our team for tailored advice.

Many of our heating products are designed for easy installation and may not require a professional. However, we recommend professional installation for certain systems, like underfloor heating or complex setups, to ensure optimal performance and safety.

Yes! Many of our electric radiators and towel rails feature wireless connectivity, allowing you to control your heating remotely through an app on your smartphone. Our products are also compatible with voice control via Amazon Alexa and Google Home.

Yes, all SOLRAD products come with a manufacturer’s warranty. Warranty durations vary by product, so please refer to the product specifications or contact our support team for more details.

We accept a variety of payment methods, including major credit and debit cards, PayPal, and bank transfers. For larger orders, please contact our team to discuss possible payment arrangements.

We offer a 14-day return policy for products in original, unused condition. For more details, please visit our Return & Refund Policy page.

Shipping times vary by location and stock availability. Domestic orders usually arrive within 3–5 business days, while international orders may take longer. Shipping costs depend on the destination and the size of the order; please see our Shipping Policy for further information.

Yes, many of our products are compatible with renewable energy systems, such as solar power. Products like our accumulators and towel rails can work well with photovoltaic systems, providing energy-efficient heating options.

Our support team is here to help! You can reach us via email, phone, or through our website’s contact form. Please visit our Contact Us page for more details.